Toronto, July 12, 2012– In an effort to better serve the public, our growing client base and those seeking disability credits and disability tax benefits, Disability Credit Consultants recently launched a new, state of the art website.
A spokesperson for Disability Credit Consultants said the new website went live in early July after several months of development.
A major focus of the website was to improve customer service. “We wanted to make it as easy and painless as possible for potential clients to submit a request for a disability tax credit,” he explained.
Disability Tax Credit Assessment Form
It was felt that a simple, clear eligibility assessment form would improve customer experience on the site. To this end, a key feature of the site is a very short eligibility assessment form. The form takes under five minutes to complete and submit. Once submitted, the form is assessed by a Associate with Disability Credit Consultants. As well, Disability Credit Consultants have committed to have the Associate call back the person submitting the form within the same business day. “We believe prompt communication is part of overall superior customer service,” explained the Company Spokesperson. “When you’re dealing with a disability you are already under a great deal of stress. It’s our mission at Disability Credit Consultants to reduce that stress for our clients in all ways possible. The obvious way is to help alleviate financial stress by obtaining a disability credit. However, if we are not able to be of assistance, we want our clients to know that too, immediately, rather than having to wait for such news.”
List of Eligible Disabilities
Another key feature of the new website is a list of eligible disabilities. “Having a list of eligible disabilities makes is easy and fast to determine if your disability qualifies for the tax credit,” explained the Spokesperson. They cautioned, however, that the list was a “high-level” way of determining eligibility and in no way comprehensive. “We would still prefer that potential clients complete the eligibility assessment and let one of our associates make the final decision on eligibility,” they said.